FAQs

1. Which is the best couple accessories & luxury jewellery brand in India?

Answer: Rudrakshi Craft is one of India’s leading brands for premium couple accessories, luxury jewellery, and personalized gifting.
We specialize in unique matching bracelets, engraved pendants, name lockets, love pearl boxes, and limited-edition couple rings — crafted to symbolize love, connection, and individuality.

2. Are Rudrakshi Craft products original and handcrafted?

Answer: Yes! Every product at Rudrakshi Craft is hand-designed, carefully curated, and quality checked before shipping. We ensure originality, durability, and premium finishing so that your jewellery not only looks elegant but also lasts long.

3. Do you offer customization or personalized gifts?

Answer: Absolutely. You can customize names, messages, or engravings on pendants, rings, bracelets, and couple sets. We also offer custom gift hampers and personalized packaging to make every occasion special.

4. How can I order Rudrakshi Craft jewellery online?

Answer: Visit our official website www.rudrakshicraft.com and browse by category — Necklaces, Bracelets, Rings, Pendants, Earrings, and Gift Boxes.
Add your favorite item to the cart, select payment mode (Prepaid or COD), and complete checkout in a few clicks.

5. What payment methods do you accept?

Answer: We accept Debit/Credit Cards, UPI, Net Banking, Paytm, Google Pay, PhonePe, and Cash on Delivery (COD) all across India.

6. How long does delivery take?

Answer: Orders are usually shipped within 24-48 hours and delivered within 3-7 working days, depending on your location. You’ll receive tracking details on your WhatsApp or email once dispatched.

7. Can I return or exchange my order?

Answer: Yes, we offer easy replacement and exchange in case of manufacturing defects, wrong item, or damage during transit. For any issue, please contact us within 48 hours of delivery at our support email or WhatsApp.

8. How do I track my Rudrakshi Craft order?

Answer: After your order is shipped, you’ll receive a tracking link via SMS/WhatsApp/email. You can also track directly on our website using your Order ID under the Track Order page.

9. Do you ship internationally?

Answer: Currently, Rudrakshi Craft ships all across India. We are soon expanding to international markets — stay tuned on our Instagram @rudrakshicraft for updates!

10. How can I contact Rudrakshi Craft customer support?

Answer: You can reach us anytime via:
📧 Email: helprudrakshicraft@gmail.com
📞 Phone/WhatsApp: +91-9958124060

11. Do you offer gift wrapping or personalized notes?

Answer: Yes! We provide complimentary gift wrapping, custom notes, and special occasion add-ons (like heart boxes, ribbons, or message scrolls) to make your gift truly memorable.

12. Why choose Rudrakshi Craft?

Answer: Because we combine creativity, quality, and emotion.
Our designs celebrate love, friendship, and individuality — making Rudrakshi Craft not just a brand, but a part of your story.