Shipping policy

The orders for the user are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 2 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. 

Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. 

Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.

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Delivery Time:

Our average delivery time is 5-7 business days.

In some cases, due to factors such as location, product availability, or unforeseen circumstances, delivery may take longer, up to 10-15 business days.

Express Delivery:

Need your Rudrakshi Craft items faster? We understand! If you require urgent delivery, please contact us with your order number:

Email: helprudrakshicraft@gmail.com

Direct Message on: 9958124060

Exchanges

In case your order is defective or damaged or doesn't suit you, we also provide the option of replacing your product for the same/ any other item from our store.

Our exchange policy is also valid for 7 days from the date of delivery.

Within 7 days, you can initiate an exchange request on the link provided above. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 10-20 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Krishna Enterprises is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8-14 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9958124060 or helprudrakshicraft@gmail.com